Frequently Asked Questions
1. What is MadeByMini?
MadeByMini is a playful online store where kids (with help from grown-ups!) can customize clothes, accessories, and gifts, turning their imagination or avatars into real-world treasures.
2. Can I upload my child’s artwork or avatar?
Yes! That’s the magic of MadeByMini. You can upload a picture, drawing, or even a Roblox-style avatar. We’ll make it come alive on hoodies, bottles, mugs, and more!
3. How does customization work?
Simply choose a product, upload your image or design, and preview it. You can also add your child’s name or a sweet message. It’s easy, and fun!
4. What if I don't have a design?
No problem! You can choose from our ready-made, kid-approved designs or use simple text options. We’re also exploring AI tools to help create designs just for you!
5. Are the products safe for kids?
Absolutely. All our items are made with kid-friendly, durable materials, safe for everyday adventures.
6. Where do you ship to?
We currently ship across Europe and are expanding. If you’re not sure about your country, send us a message!
7. How long does it take to receive my order?
Customized orders usually take 5–10 business days to process and ship. We’ll keep you updated every step of the way!
8. Can I return a customized product?
Because every item is made just for you, we don’t accept returns on customized products ,but if something’s wrong, we’ll make it right!